Key Facts
- Category
- Travel CRM & Agency Software
- Platform
- Web-based (SaaS)
- Target Users
- Travel advisors & travel agencies
- Pricing
- $20/agent/mo (annual) · $25/agent/mo (monthly)
- Free Trial
- 14 days, no credit card required
- All Features Included
- No tiers, no locked modules
- Host Agency Pricing
- Starting at $14/agent/mo
- Contact
- hello@journeyfuse.com
What problem does JourneyFuse solve?
Most travel advisors manage their business across five or more disconnected tools: a CRM for contacts, spreadsheets for commissions, email for client communication, a separate itinerary builder, and manual processes for payments and document signing. This fragmentation leads to missed follow-ups, lost revenue from untracked commissions, and an unprofessional client experience.
JourneyFuse consolidates all of these functions into a single platform purpose-built for the travel industry. Every feature is designed around how travel advisors actually work — from lead intake through post-trip follow-up — so nothing falls through the cracks.
Features
Lead & Client Management
Capture leads from web forms, qualify them with automated follow-ups, and convert them into clients. Track every interaction, preference, and booking in a unified timeline.
Trip Management
Build trips with segments, suppliers, pricing, and dates. Track trip status from inquiry through post-travel follow-up. Manage group bookings with shared itineraries and individual tracking.
Itinerary Builder
Create branded, day-by-day visual itineraries with images, maps, and supplier details. Clients view itineraries online through their branded portal.
Proposal System
Generate professional trip proposals with pricing breakdowns, images, and booking links. Track when clients view and accept proposals.
Client Portal
Give each client a branded portal where they can view itineraries, sign documents, submit payment card details securely, communicate with their advisor, and access trip details.
Secure Card Collection
Collect payment cards through secure, branded forms instead of email. Cards are AES-256 encrypted, tokenized, and auto-deleted after travel ends. Share securely with approved suppliers only.
Commission Tracking
Track expected and received commissions across all suppliers. Automated reconciliation, split tracking for host agencies, and commission reports by agent, supplier, or time period.
Email Integration
Sync Gmail or IMAP to see client email threads inside the CRM. Send emails with templates and sequences. Every message is linked to the right client and trip.
Document Templates
Auto-fill contracts, waivers, invoices, and other documents with client and trip data. Clients can sign digitally through the portal.
Automation Workflows
Trigger actions automatically based on lead status changes, trip milestones, payment due dates, and custom events. Reduce manual follow-up work.
Custom Domain & White-Label Branding
Use your own domain for the client portal, forms, and itineraries. Apply your logo, colors, and branding to every client-facing surface.
Supplier Management
Maintain a catalog of preferred suppliers with contacts, booking details, commission rates, and notes. Link suppliers directly to trip segments.
Who uses JourneyFuse?
Solo Travel Advisors
Replace the patchwork of spreadsheets, email folders, and disconnected tools with one platform that handles leads, trips, payments, and client communication.
Growing Travel Agencies
Scale operations with shared supplier catalogs, commission tracking across agents, automated workflows, and consistent branding across all client touchpoints.
Host Travel Agencies
Manage multiple agents with commission splits, white-label branding per agent or sub-agency, volume pricing starting at $14/agent/month, and centralized reporting.
Advisors Switching from Other Tools
Import existing clients and trips via CSV. Sync your email inbox so existing client threads appear in the CRM without starting over.
How JourneyFuse compares to alternatives
| Feature | JourneyFuse | TravelJoy | Travefy | Tern |
|---|---|---|---|---|
| CRM & Lead Management | Yes | Yes | No | No |
| Itinerary Builder | Yes | No | Yes | Yes |
| Commission Tracking | Yes | No | No | No |
| Email Integration | Yes | No | No | No |
| Client Portal | Yes | Yes | Limited | Limited |
| Secure Card Collection | Yes | Yes | No | No |
| Automations | Yes | No | No | No |
| Custom Domain | Yes | No | No | No |
| Document Templates | Yes | Yes | No | No |
| Supplier Management | Yes | No | No | Limited |
| Group Travel | Yes | No | Yes | No |
| All-in-One Pricing | $20/mo | Tiered | Tiered | Tiered |
Detailed comparisons: JourneyFuse vs TravelJoy · JourneyFuse vs Travefy · JourneyFuse vs Tern
Pricing
JourneyFuse uses flat, all-inclusive pricing with no feature tiers or locked modules. Every agent gets the full platform.
- $20/agent/month billed annually
- $25/agent/month billed monthly
- 14-day free trial, no credit card required
- Host agency volume pricing from $14/agent/month
- All features included at every price point
Try JourneyFuse free for 14 days
No credit card required. All features included. Set up your agency in minutes.
